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Refund Policy
A legal disclaimer
At D&R Mercantile, we strive to ensure our customers are satisfied with their purchases. Please note that all sales are final unless otherwise specified. Refunds may only be issued under specific circumstances, such as product defects or service errors, and must be requested within 30 days of purchase. We reserve the right to review and approve refund requests on a case-by-case basis. For detailed information, please refer to our full refund policy page.
Refund Policy - the basics
Our Refund Policy ensures customer satisfaction. If you are not completely satisfied with your purchase, you may request a refund within 14 days of receiving your order. To be eligible for a refund, items must be unused and in their original packaging. Please contact our customer service team to initiate the refund process.